Privacy Policy

This privacy policy tells you how we use the information that you share with us. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, why and how we use your data, and the rights you have over your data.


Who are we?

The Woodworks Project is a registered charity #1158320. Our mission is to support disadvantaged and vulnerable people by offering them the opportunity to learn traditional woodworking and upholstery skills, and develop life skills and self-confidence, in an environment that is friendly, supportive and inclusive. Our vision is of a supportive and inclusive community, where everyone has a fair opportunity to learn skills for their future and to move forwards in their lives.

You can contact us via e-mail at info@thewoodworksproject.com or by calling 01225 313240.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.


What personal data do we collect?

Personal data that we collect includes details such as your name, date of birth, email address, postal address, telephone number and credit/debit card details (if you are making a purchase or donation), as well as information you provide in any communications between us. You will have given us this information whilst making a donation, registering for a service or event or any of the other ways to interact with us.


Why do we collect this information?

We collect this in order to ensure that we can;

Provide the services that you have requested.

Update you with important administrative messages about your donation, an event or services you have requested.

Process your donations or other payments, to claim Gift Aid on your donations and verify any financial transactions.

Keep a record of your relationship with us.

If you do not provide this information, we will not be able to process your donation, sign you up for a particular event or provide services you have requested.

We may also use your personal information to contact you about our work and how you can support The Woodworks Project.


What do we do with your information?

Your personal information is created, stored and transmitted securely in a variety of paper and electronic formats, in line with our Data Protection Policy. It will only be accessible to appropriate staff members in order to keep correct records and to make contact with you via phone or email. It will not be sold, handed to third parties or used otherwise without your prior consent.


Sensitive Personal Information

If you share your personal experience or that of a friend or relative, we may also collect this information. If you provide us with any Sensitive Personal Information by telephone, email or by other means, we will treat that information with extra care and confidentiality and always in accordance with this Privacy Policy. 

Data Protection Law recognises that some categories of personal information are more sensitive. Sensitive Personal Information can include information about a person’s health, race, ethnic origin, political opinions, sex life, sexual orientation or religious beliefs.

We will only use this information;

For the purposes of dealing with your enquiry or evaluating the services we provide.

We will not pass on your details to anyone else without your express permission except in exceptional circumstances. Examples of this might include anyone reporting serious self-harm or posing a threat to others or children contacting us and sharing serious issues such as physical abuse or exploitation.

Where you have given us your express consent or otherwise clearly indicated to us that you are happy for us to share your story, then we may publish it on our website, social media, or newsletter. 


How long do we keep your information for?

We only keep it for as long as is reasonable and necessary for the relevant activity, which may be to fulfil statutory obligations (for example, the collection of Gift Aid).


Your rights over your information

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

We will keep all information up to date and accurate, so please inform us if any of your information changes.

You can also ask for it to be erased and you can ask for us to give you a copy of the information.

You can also ask us to stop using your information - the simplest way to do this is to withdraw your consent, which you can do at any time by emailing or calling us using the contact details above or speaking to the Head of Charity at The Woodworks Project.


Your right to complain

If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org/concerns or write to them at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, SK9 5AF